商用空调的售后服务只有包修和收费维修。在空调服务行业,商业部在2011年统一了安装、拆装和清洗三大服务标准,对其售后服务进行指导。
The after-sales service of commercial air conditioners is only
contractual repair and fee-based maintenance. In the air-conditioning
service industry, the Ministry of Commerce unified the three service
standards of installation, disassembly and cleaning in 2011 to guide its
after-sales service.
空调售后服务的流程
Air conditioning after-sales service process
空调的售后服务是从顾客——公司——顾客——公司的一系列过程,顾客报单到公司维修点后,公司接单派人来处理,然后顾客对公司
州苗木 保定电动门 保定空压机 化粪池模具 微型蠕动泵 保定强夯 收费岛模具后服务反馈,进行评价打分。在这个过程中,售后服务的公平和便捷是非常重要的,这就要求高素质的服务人员,也就是除了服务态度良好外,对专业性和要求较高。
Air-conditioning after-sales service is a series of processes from
customer-company-customer-company. After the customer report arrives at
the company's maintenance point, the company receives the order and
sends the person to process it. Then the customer gives feedback to the
company's after-sales service and evaluates and scores it. In this
process, the fairness and convenience of after-sales service is very
important, which requires high-quality service personnel, that is, in
addition to good service attitude, professional and higher requirements